Same-day orders must be placed before 2PM Monday-Friday and before 11 AM on Saturday. Businesses will be delivered before 4PM unless express delivery is requested (at an additional cost). Funeral deliveries will be verified with the funeral home or church and delivered accordingly.
*In Store Pick Up: There is no delivery charge for arrangements that are picked up at our studio.
School Deliveries
Deliveries to schools must be placed before 10 AM to guarantee same day delivery. Deliveries will be delivered to the main office.
Workplace Deliveries
Deliveries to the workplace must be placed by noon to ensure same day delivery. We try our hardest to hand deliver to the recipient, however some offices require us to deliver to security or the reception area.
Special Delivery Instructions
If you input special delivery instructions, we will not be responsible for the item once the instructions are carried out. Ex: If you tell us to leave the flowers on the doorstep, we will not be responsible once the item is left on the step. We will go above and beyond to deliver your flowers. We appreciate you allowing us to deliver your floral gift and we’ll treat it with care.
Recipient Not Home
If your recipient is not home, we will attempt to leave the delivery with a neighbour, an apartment office, or a co-worker. We will leave a message on their phone. If we are unable to locate anyone to accept the order, weather-permitting, we will leave the delivery on the doorstep.
Sunday Delivery
We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.